All requests to return product should be faxed to customer service at 763-420-7892. No
returns will be accepted without returned goods authorization (RGA) and only those products and quantities
approved should be returned to the warehouse.
All products returned with expiration dating must meet product shelf life guidelines of at least 6 months. All
returned products must be in original container and free of any labels or other markings.
Products returned within 30 days will not be assessed a restocking fee.
Products returned after 30 days will be
assessed a 25% restocking fee. Products not stocked in the DMR warehouse are not returnable for credit unless
shipped in error. Products over 60 days are not returnable.